Shipping Costs: Ground shipping (or
equivalent) is included for free to the continental US (lower 48 states
excluding Hawaii and Alaska) unless specifically noted on the product
page during checkout.
Items (non-custom orders) will be shipped within 1-2 business
days. Custom orders (usually
PCs) are typically shipped within 5-7 business following payment for the
order/machine. Large orders (3 or more machines) can take longer, but
never longer than 14 business days. If a component that you require is
back-ordered from our supplier, we will notify you of the expected
arrival date of the component and the expected shipping date of your
Insurance to cover the cost of replacement is included in shipping costs
for our customers.
Tracking Your Package: A tracking
number will be supplied via e-mail for all orders once shipped.
Productions will not ship to PO Boxes under any circumstances. Shipping
destinations that differ from the payment address or destinations
outside of the US require special paperwork prior to shipping.
Contact our support staff
to make arrangements if this is required for your