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What do YOU want to do
with
your DAW?
>24/96 Recording and Mixing with lots of
edits, plug-ins
>24+Tracks Recording and Mixing, some
Plug-ins
>Basic Audio
Recording/Multimedia

>Micro SATA
Groove Machines
>Groove Machine Ultra Laptop
>Special/Closeouts
Dual Processor
XEON
>SCSI-Based
>SATA-Based
Rack-Mount Solutions
FireWire
800 | SATA RAID| SCSI
External Solutions
FireWire/USB
Portable Solutions
Accessories
Drive Carriers
What
Applications have been tested with the Groove Machines?
Tower Chassis
Details
Mid-Tower
Details
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Support Information
Technical Support
Please check out our FAQ
for common questions and answers.
In addition, fee-based technical support for all music computers, regardless of
brand, is available from the DAWSTORE
experts.
Technical Support Services:
See our Services
page for details and a special offer to Groove MachineTM
customers.
E-mail: support@digital-groove.com
Phone: 513-325-5329 available 9-6 EST/EDT M-F
Appointments welcome!
Groove Machine Manuals:
Download here (pdf format) GM Manual 1.1.pdf
Warranty Information:
You can get full warranty information on our warranty
page
Windows Vista 32-bit/64-bit - At this time, we recommend that you do not install Windows Vista on your Groove Machine
without contacting our Service department first for advice. Too much pain, not
enough gain.
Windows XP Updates:
Windows XP SP3 -
Currently, only your delivery SP-level
is supported under warranty. At this time, upgrading to SP3 is not supported on
Groove Machine
TM
PCs. It is recommended you NOT upgrade to SP3 due to numerous issues attributable
to this upgrade including rendering PCs unable to boot requiring a complete OS
re-install. Service requests due to problems relating to SP3 updates will be
charged at our standard
service rates.
Windows XP SP2 Firewire 800 Patch -
Only install this
patch if you have a Firewire 800
interface and want to use a Firewire 800 device such as the
Fire Port 800
Rack,
Fire Port 800 Portable,
RME Fireface
800, etc.
If you have a Firewire 400 device, and
it is functioning properly, you do not need to install this patch.
General Statement for Groove Machine owners-
To ensure that the
performance of your Groove Machine
TM
is kept at it's
maximum , we highly recommend that you use a separate PC for Web Browsing,
E-mail, program updates, etc., and dedicate your Groove Machine
TM
for audio/video production work only.
If you must use your Groove Machine TM for these tasks, be sure to perform all Windows Updates and apply all
HIGH-PRIORITY/CRITICAL
UPDATES only. In addition, you will want to utilize our links to recommended
software below. Anti-virus and Spyware removal software is a must in this case.
If you have kept your Groove MachineTM
off of the Internet, we recommend the following updates:
None recommended at this time. If you are running XP
SP1, SP1a, or SP2, DO NOT UPGRADE TO SP3. SP3 versions of
XP are not supported at this time.
Keyboard Shortcuts
Some handy keyboard shortcuts while using
Windows XP Pro:
- Press the Windows Logo Key will open the
Start Menu
- Press the Windows Logo Key + M to minimize
all Windows
- Press the Windows Logo Key + E to get to My
Computer
- Press the Windows Logo Key + F to open the
Search Window
- Press the Windows Logo Key + F1 to open Help
Links to recommended software:
Ad-Aware 2008
(Free)- Detects and allows removal of Spy Software
from your system.
AVG 8
(Free) - Anti-virus, Spam
filter, firewall protection - Free version available for non-commercial users
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